54 replies to this topic

[Steve McKenna]

Give the guy a break. It'll be ready when its ready.
We don't want him to rush it.

[Tony Manners]

Yeah I'm all for a when its ready release, but if you say it'll be released in a few hours and then dont, just let us know whats up. I'd bet the great majority of us would understand as we are all software developers.

GoGo Tarek :woohoo:

[Tarek]

Thank you guys. We've actually been posting on Twitter, but I should've posted here too.

Yesterday we were running late on documentation, and then discovered a bug where STV does not behave as documented. I am very hopeful that this will be resolved before the end of the day. I apologize again for not posting here earlier since I didn't foresee that it would take us all this time to resolve the bug (bugs actually).

I'll keep you updated.

[Tony Manners]

Thanks for the update Tarek. Didnt think to check twitter, but I'm not much on the social media stuff and this sums it up perfectly. "Homey dont play dat"!

[Andrew Stephenson]

I'm itching to get my hands on this. Have a fresh project and some long haul flights lined up

I appreciate your efforts!

[Hartmut Wilms]

STV 3.0 seems to be available in a Pro edition. How about upgrades from 2.0 or a single developer license (wiithout AppVault designs)?

By the way, I've purchased several designs from AppVault, already. You said that there will be "CSS" files for AV themes. Are these for free? Who will be providing this link between STV and AppVault?

[Tomer]

Tarek already replied me just wait:
https://twitter.com/...768516943720448

[Tony Manners]

I see the Pro version listed for sale now as well, I just need a single dev upgrade from 2.0...


Edit: Never mind, after going to the downloads section I see that I can upgrade to either std or pro right now for $99. Even though I dont need the extra dev seats the 3 free AppVault themes is nice.

[Nick Williams]

Hi again everyone!
@nbransby: We're only expecting you to enjoy using STV, and for it to make a real difference in your life as a developer. It's why we started all this in the first place, and our very happiest moments are when a customer sends saying that his wife is thanking us because he can now spend more time with his kids during the weekend. We're still helping out customers out there who had bought STV over a year and a half ago, even though our support policy only states 3 months. It's always a huge dilemma though, and you're torn between either declining a support request, and between helping out a person in need at the cost of delaying a new release or updating the website or video tutorials (that others depend on too). At the end of the day, we're not Apple, and we do have very limited resources. All I can promise is for us to try and manage our business model in a way that will be beneficial to the vast majority of our customers.

Well I was enjoying STV until I ended up spending most of my time tracking and fixing bugs in it. Out of all the frameworks I've been using for this project STV is the most buggy and ironically also the only one I had to pay for.

Can you at least confirm the bugs I reported have been fixed in STV3?

[Tommy Wild]

Got my email! Now waiting for the sale price change

[Nicholas Watson]

If you go to downloads and try to download one, you get the option to pay at the discounted price there

[Tomer]

@icyplains what email I got no email

[Tommy Wild]

[quote name='"nickwatson" post=5974]If you go to downloads and try to download one' date=' you get the option to pay at the discounted price there [/quote']

When I try to download the pro version I get

[quote]Not Found

The requested URL /index.php&Itemid=24/upgradestv.html was not found on this server.

Apache/2.0.52 (CentOS) Server at sensiblecocoa.com Port 80[/quote]

[Tommy Wild]

@icyplains what email I got no email

I got an announcement email. I'd give it a bit - might have a lot of people on the listserv.

[Tommy Wild]

Hmm, I also don't see anything in my order history either.

[David Lashley]

I for one, can not believe that I have to pay so much again for STV3. I purchased my license just 3.5 months ago, and you want me to pay again. I will not be upgrading (as you call it), rather I what to know when the current bug list for STV2 will be rectified (as per nbransby ), as you have clearly stated that ‘this will be fixed in STV3’ when responding to questions raised within the forum with out mentioning that we need to pay you to get things sorted out.

This is another example of how not to treat customers in one easy lesson. Business model - yea right!

Very DISAPPOINTED.

[David Lashley]

@icyplains - maybe you also need to pay an upgrade cost for your purchase history as well

[Tommy Wild]

lol david_lashley


Can anyone else get to the upgrade option?

[Steve McKenna]

you have to log in to your account and go to the downloads page

[Tommy Wild]

you have to log in to your account and go to the downloads page

Of course

I can get to my 2.0 files and also the 3.0 documentation. I just can't get to the 3.0 Pro or the 3.0 STD. I get the same 404 error. I've tried a different browser (Safari) but that didn't help either.